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Our promise to you: 1) Respect For The Individual 2) Service To Our Customers 3) Strive For Excellence
MHM will strive to be your #1 dallas fort worth mover by providing an honest service for an honest price.
We always show up, we always complete the job, We always get the customer taken care of!
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Customers Reviews |
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If you would like to see your comment posted on this site we would love to hear your feedback good or bad.
marcus@midnighthourmoving.com or simply take our feed back survey below.
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Customer Survey |
Page one of customer e-mails |
In order from old reviews to new reviews
I couldn't manage to say everything I wanted in the measly 200-character limited space allotment, so I ended up with this:
Top notch in my book! They deserve every bit of the 5-star rating I'm giving and then some. If you care about your furnishings—call them first!
It really was great meeting you and Steven. Rest assured you not only got a "5" rating from me, but you earned a great deal of respect and a guarantee that in the future I will always call you first! Thanks again for everything and please thank Steven for me as well. You guys were really GREAT!!
May God bless you as well!!
Michelle
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Marcus,
I just returned home this evening from the trip up to Wichita to deliver the furniture. I spent a good 40 minutes trying very hard to find a way to say all the good things I wanted to say in the emove review, but was frustrated by being allowed only 200 characters, so to make a long story short, here's what I tried to submit initally:
Marcus and Steven were absolutely top-notch in my book! They handled my furnishings with better care than the big-name professional moving company we hired to load and transport the furnishings to us from San Francisco. They finished the job in half the time it took the previous company to unload them and then reorganized my remaining stored items into a much smaller storage unit, saving me a significant sum of money on my monthly storage fees. They also followed me to a second location to load additional items (well within the time allotted), and offered to help me load my personal luggage and misc. items. I can't tell you how much I appreciate all they did and how much I enjoyed meeting both of them. They were not only very professional, but extremely personable. I would hire them again in a heartbeat!
Michelle M.
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Good Afternoon,
I used your comapny to move from Dallas. Your guys were THE BEST.....another company met me at the other end of the move, and after dealing with you, they didn't measure up very well.........
I HOPE there is NO move in my future, but one never knows............
if I ever have to do it again, I can only hope that there is a service like yours where I am.........
I have moved countless times in my life, 6 times in the last 5 years........
none of the movers, including the commercial moving companies, did as nice a job, were as helpful, and as pleasent as the guys you sent to my apartment in Dallas.......
Thanks,
Ann R.
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Marcus,
Thanks so much for the move this weekend. We absolutely gave you guys a 5. You all were so patient and helped us out of a very stressful situation. We cannot thank you and the team enough.
I did not have enough room in the comments to say everything I wanted to say so that other customers would see how great you guys are. Thanks so much and we will call you again for the move when out daughter moves to her new apartment after she gets a job.
Thanks again!
Barbara S.
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Russ and I can't thank you and your team enough for your assistance on April 14. You guys are the best - ever! You provided excellent service with a wonderful sense of humor, professionalism and care that we respect and appreciate. We'll definitely refer family and friends to you knowing they'll be in great hands.
We've sworn that we'll never, ever move again, but, if the need arises, we'll be calling you.
Thank you so much for everything. You're amazing and awe-inspiring!
Wishing you only the very best.
Sincerely,
Margaret B.
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Hello Marcus!
Let me start by saying that I was extremely pleased with the services provided. Everything was handled very professional from the scheduling to the on time arrival (actually before time arrival) to the service to this follow-up email.
In the past I have had some "nightmare" moves; not being sure what I would get this time, I prayed and hoped for the best. I was so impressed with the service that you can guarantee I will use Midnight Hour Moving again as well as provide referrals.
Your services definitely deserve a 5+ rating.
Thank you again for the professionalism!!
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Marcus,
Thank you so much for all of your help today! Your guys were amazing.. great senses of humor (my friends were here and paid no heed to the fact that they didn't know your guys *grins*). They did a phenomenal job in perfect time and I was amazed at the "Tetris skills" of the guy that seemed to be the most experienced.. he made what has ALWAYS taken me a 26" truck fit with nearly 10" left over... I could have been driving a smaller truck had I known :)
The later move time worked great for me as I didn't realize how much time packing consumed (You'd think I'd have figured it out as many times as I've done it..)
In any case, I sure wish you had a crew in Baton Rouge (my destination). It seems Katrina is still affecting people and nobody wants the work..
I'll be leaving feedback as soon as I figure out how! Once again, Thank You!!!
If my company plays YoYo with me and I end up this way again, I'll definitely look for you and your team! :) |
I am writing this email to tell you how happy we are with our recent move with Midnight Hour Moving.
Marcus and his assistant (I'm sorry, but I do not remember the assistant's name) were INCREDIBLE!! They unloaded our Penske truck in record time and were AWESOME in their attitudes, professionalism, and work done. I will definitely recommend your service and these guys' work ethics. Thank you so much for all of your help!
If I can be of any assistance to you guys, it would be my sincere pleasure (references, a comment/quote, etc.). You folks are top-notch!!!!! I look forward to working with your team in the future!
Josh H.
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Marcus I just wanted to let you know that I did do the rating on the move site but I also wanted to say a special thank you to you for your team. They were better than great today. I will be calling you directly for a second move and maybe some bulk trash haul away as well. I would love to have the same team again if I could when I move more to Lubbock. They made me feel safe and comfortable and that is not always the case when I have workmen come into my home.
What do you need from me to be able to give me a price for some bulk trash haul away? I will very likely want to hire you to do that in another week or so and then later in the year I will want to hire your team to do some packing and moving for me to Lubbock. In that case I would probably want to use your truck unless it would be less expensive for me to rent a Uhaul again.
Once again thank you for top notch service. Your guys worked very hard today and earned every bit of their salary.
Joan M.
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This is the best service I have received in a long time. I will defiantly use your services again. I gave you a 5+ Star rating on the survey!
Quentin V.
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